A collection of my work in product design, UXR, and user journeys at Candid.org—building a hub for data and knowledge in the social sector.
Experience
As a dedicated Product Designer across three key squads at Candid.org, I’ve been responsible for the end-to-end design of product features. My work drives significant user engagement and directly contributes to our organizational success.
3
squads
1
designer
per squad
UXR
at every step
Relationships with 6 product managers, 18 developers, and 3 tech leads form a coordinated effort for cohesive product development. My designs are rapidly tested with user feedback and dedicated UAT sessions with (and without) our UXR team. Leveraging a marketing design background, I am empowered to craft UX copy and simplify user journeys for optimal engagement.
Impact at Candid.org
Candid has B2B, B2C and enterprise software serving the nonprofit and funder space. It is the industry-leader in social sector data, and the tools help millions to get the information they need to do good. The data-rich platform features my work for data visualization, federal and state compliance displays, detailed grant information, AI tools and more.
$35K
Directly contributed to revenue in 2025
revenue generated
over 60 days
20+
Delivered new features to market
features shipped
210K
features used each visit
daily users impacted
From the jump: An Agile process
In a perfect world, design is executed end to end in 3 sprints. I write tickets, allocate story points and prioritize design work with my squad during PI planning. Daily stand ups and bi-weekly retros make sure we’re coordinated.
Design work sample by sprint:
1
Conduct design research, gauge industry response, and propose multiple prototypes with focus on accessibility.
2
Create wireframes and iterations, collaborating with Dev, PMs and users through asynchronous tools.
3
Finalize designs with accessible solutions that help everyone, prioritizing marginalized communities.
Remembering who we serve
I thrive knowing we’re designing to solve user problems. Sitting in user interviews and conducting user research allows me to experience how users interact with our product first-hand.
We use dedicated UXR teams and tools like Maze and Hotjar to gather feedback on design iterations, content clarity, and interactions—both in prototype and after release.
Case Studies
Funder recommendations
Challenge
Create a clear visual indicator showing how well each result matches a user’s mission, based on their submitted data. The design needed to stand out among existing visual elements.
Approach
- Explored competitor-inspired and original concepts
- Tested designs with users
- Collaborated with engineering to launch the preferred version to all subscribers
- ✅ 3 prototype designs tested
- 👥 20 users participated in testing
- 💡 1 design chosen by majority preference ( 71%)
- ⏱️ 3 weeks from concept to launch
- 🚀 Launched to all subscribers
Impact
- 71%+ user preference for final design
- Increased user trust and satisfaction in match results
- Positive feedback on visual clarity and transparency
- Feature now meets and exceeds competitor experience
Search experience
When we created Candid search, we knew multiple personas sought different data. Each year, 3 million grant transactions are processed, representing more than US $180 billion in funding. The preview pane was our solution to display this highly-sought information quickly without leaving search results or obscuring critical information for casual users.
Challenge
Each persona values different data—nonprofits want grant details, foundations want complete profiles and organizational focus.
Approach
Critical content in the search result with a preview pane offering tailored content for each user’s needs.
- ✅ 2 prototype designs tested
- ⏩ 75% faster data retrieval
- ⭐️ 4/5 score for user satisfaction
- ⏱️ 6 weeks from concept to launch
- 🚀 Launched to all subscribers
Shipped
- Core feature of search experience designed for desktop and responsive, now live at app.candid.org
Collaboration with Devs + PMs
Cross-functional collaboration
Working within feature squads, I meet regularly with PMs, engineers, and developers for streamlined handoffs.
I use annotations and documentation in Figma Dev Mode and Confluence pages to walk through development next steps.
ONGOING WORK:
eCommerce experience
Various challenges surface navigating Salesforce site restrictions for our subscription maintenance experience. I create solutions to bridge the divide between our design system and engineering functionality.
1
Reduce clutter: Simplified visual interface for clearer user focus
2
Map journeys: Optimized user flows for task completion
3
Bridge systems: Connected design system with platform constraints
Special projects & continuous learning
Quiz marketing experiment
Findings indicated a 25% increase in registrations for courses when users were presented with this flow.
UI
Hi-fi prototypes with multi-selection logic, showcasing advanced component design skills. Contributor to Candid design system and documentation.
components
Ongoing education
Completed courses in UX Strategy, improving design workflows with AI , Creating (no code) Agentic AI and more.
kasey kyprianou 