Guided Activation

Guided Activation

New users exploring Candid’s educational offerings often struggled to understand which courses were most relevant to their goals. The existing experience relied on self-directed browsing, which created friction and drop-off during early exploration. I initiated discovery that showed a guided quiz would increase interaction and engagement.

Client

Candid

RESULTS

results

25% increase in registrations Faster path to relevant content (71%) Higher confidence in selection Clear validation of guided onboarding as an effective activation pattern

Year

2024

Role

DESIGNER, PROJECT LEAD