New users exploring Candid’s educational offerings often struggled to understand which courses were most relevant to their goals. The existing experience relied on self-directed browsing, which created friction and drop-off during early exploration. I initiated discovery that showed a guided quiz would increase interaction and engagement.
Client
Candid
25% INCREASE IN REGISTRATIONS FASTER PATH TO RELEVANT CONTENT HIGHER CONFIDENCE DURING SELECTION CLEAR VALIDATION OF GUIDED ONBOARDING AS AN EFFECTIVE ACTIVATION PATTERN
Year
2024
Role
DESIGNER, PROJECT LEAD


